07 Jun 2026 09:04:04
Hoping someone can hear Reds.
I’m trying to buy tickets for the Monaco friendly for my Dad’s bday.
I have an all red account (which I’m signed into).
When you click on buy tickets it asks for more details (home address and mobile).
When I put those in it just says an account already exists.
I fecking know that, I’m logged in already!
It won’t let me go any further?
Am I missing something obvious? Happy to be shown how dense I’m being. Can someone help please?
07 Jun 2026 09:17:09
Changing must be an issue with your account as mine takes me straight to select area choose seat. Crazy how some tickets are £230 mind.
My recommend is go to contact us and live chat, mate. I've had issues in the past, and they resolve it really quick on there. Not sure if it's available on a Sunday though.
07 Jun 2026 10:47:05
Thanks JK23.
Have contacted the team through online form.
I've also learnt that I've been kicked off the season ticket waiting list after 25 years of patience! The club sent emails out forcing people to open a new all red account a few years ago with instructions to merge accounts.
I remember getting stuck in that loop back then and the result is I'll likely never get a season ticket now.
Gutted to say the least.
07 Jun 2026 12:43:20
COTG, about 8 years ago my brother who games most games was waiting for season tickets after 22 years n heard nothing, yet his friend got 2 n was only on the list for 15 odd years, he messaged them n got fobbed off but went to the ground n complained (a lot), they called him n offered him one but he argued he was down for 2 him n his boy (who is now 32 btw), eventually they relented n gave him 2.
If I was you I wouldn't let that get away with kicking you off the list n id just keep complaining.